Support Resources
Do you have questions before registering for an account? Here are some helpful resources to get you started.
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Registration and account access
- How do I register for a Cohere account?
- How do I use single sign on to access the Cohere portal?
- How do I reset my password?
- What is my username/ password?
- I've activated my account, but cannot log in. Any suggestions?
- When should I expect to receive an activation email after completing registration?
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Submitting for Avera Health Plans? Start here!
Submitting for Medical Mutual of Ohio? Start here!
Review Criteria
View the criteria that is used to decision your authorization requests. NOTE: if you submit authorizations for multiple payers, the review criteria requirements may differ by payer.
Cohere Guidelines
Submitting for multiple payers?
Geisinger Health Plan
Codes Submitted through Cohere
Learn more about which codes to submit through Cohere.
Geisinger Health Plan
Humana
Medical Mutual of Ohio
Fax Forms and Resources
In order for fax requests to be processed as quickly as possible, it is essential they are sent to the correct fax number. Each payer has a unique fax number listed below for your reference.