Payer Information Center
On July 1, 2026, Cohere launched a new Dynamic Learning Center. Navigate to the Payer Information Pages at help.coherehealth.com/payer-info/en or simply navigate to the ‘Support’ drop down menu within the Cohere portal and click ‘Visit our Learning Center’ to explore all resources in our new Learning Center!

Policy Studio

Policy 101

Review Criteria

View the criteria that is used to decision your authorization requests. NOTE: if you submit authorizations for multiple payers, the review criteria requirements may differ by payer.

Cohere Guidelines

National Care Guidelines

Avera Health Plan

Geisinger Health Plan

HealthPartners®

Humana

Medical Mutual (MMO)

Codes Submitted through Cohere

Learn more about which codes to submit through Cohere.

BlueCross BlueShield of Tennessee

Geisinger Health Plan

HealthPartners®

Medical Mutual (MMO)

Medicare - Novitas

Humana

Oak Street Health (Humana)

Oak Street Health (Aetna)

Fax Forms and Resources

In order for fax requests to be processed as quickly as possible, it is essential they are sent to the correct fax number. Each payer has a unique fax number listed below for your reference.

Fax Numbers by Client

Fax Forms