Policy Studio
Policy 101
Support Resources
Here are some helpful resources to guide you through registration and Cohere account setup.
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Registration and Account Access
- How do I register for a Cohere account?
- How do I use single sign on to access the Cohere portal?
- How do I reset my password?
- What is my username/ password?
- I've activated my account, but cannot log in. Any suggestions?
- When should I expect to receive an activation email after completing registration?
- See all 7 articles
Multifactor Authentication (MFA)
- What is Multifactor Authentication & how to use Email to setup (Fastest Method)
- Download the Google Authenticator App on your mobile Device
- How to setup Multifactor Authentication using Google Authenticator on mobile device (Most Secure Method)
- Frequently Asked Questions (FAQs): Multifactor Authentication (MFA)
Review Criteria
View the criteria that is used to decision your authorization requests. NOTE: if you submit authorizations for multiple payers, the review criteria requirements may differ by payer.
Submitting for multiple payers?
Cohere Guidelines
National Care Guidelines
Avera Health Plan
Geisinger Health Plan
Medical Mutual (MMO)
Codes Submitted through Cohere
Learn more about which codes to submit through Cohere.
BlueCross BlueShield of South Carolina
BlueCross BlueShield of Tennessee
Geisinger Health Plan
HealthPartners®
Medical Mutual (MMO)
Medicare - Novitas
Humana
Oak Street Health (Humana)
Oak Street Health (Aetna)
Fax Forms and Resources
In order for fax requests to be processed as quickly as possible, it is essential they are sent to the correct fax number. Each payer has a unique fax number listed below for your reference.