Overview
Cohere Health, a patient journey optimization company, has been asked to deploy its Digital Prior Authorization solution to allow users to submit a variety of services directly through Cohere’s platform. Starting Oct 1, 2023, Cohere began managing Geisinger Health Plan submissions for most of the following services: DME, radiology, cardiology, musculoskeletal, and pain intervention.
For more information and to view the official and most up-to-date Geisinger Preauthorization List (PAL), please visit Geisinger's provider website. If you decide to fax a request for the codes listed below, please send it directly to Geisinger.
All practices are encouraged to submit preauthorization requests electronically by registering* for a Cohere account. Only Cohere users can benefit from instant authorization decisions, if eligible.
- New users: register for an account: www.coherehealth.com/provider/register
- Existing users: log in to Cohere: www.next.coherehealth.com
* If your practice already has access to Cohere, please ask any existing Cohere administrative user(s) at your practice to create an account for you.
The codes listed below require authorization for all lines of business unless otherwise noted.
Durable Medical Equipment (DME) |
|
Category | Codes |
Air Compressor |
|
Apnea Monitor |
|
Commodes |
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Electrical and Electromagnetic Stimulation to aid wound healing |
|
High Frequency Chest Wall Oscillation Device |
|
Hospital Bed |
|
Manual Wheelchair |
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Mechanical In-Exsufflation Device |
|
Miscellaneous |
|
Nebulizer |
|
Neuromuscular Electrical Stimulator |
|
Non-Wearable Automatic External Defibrillator |
|
Orthotics & Orthopedic Shoes | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Oxygen |
|
Patient Lift |
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Pneumatic Compression Device |
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Positive Airway Pressure Device |
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Pressure Reducing Support Surface Device |
|
Progressive Stretch Device |
|
Prosthetics | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Pulse Oximeter |
|
Respiratory Assist Device |
|
Speech Generating Devices |
|
Suction Pump |
|
Tumor Treatment Field Therapy |
|
Ventilator |
|
The codes listed below require authorization for all lines of business unless otherwise noted.
Outpatient Services |
|
Category | Codes |
Abdominoplasty |
Submit authorizations for Medicaid & Medicare members through Cohere for the following codes:
*This is an exclusion for Marketplace, Commercial, and CHIP plans, refer to member’s benefit documents. This exclusion may also apply to TPA lines of business. Please refer to the TPA benefit documents. |
Ablation |
|
Acupuncture |
Submit authorizations for Medicaid, Medicare, and TPA members through Cohere for the following codes:
*Service is excluded from coverage for Commercial and FEHBP |
Ambulance Transport Service (Non-Emergent, Air/Water) |
|
Ambulance Transport Service (Non-Emergent, Land) |
|
Biofeedback for Non-Behavioral Health Indications | Submit authorizations for Medicare, Medicaid, FEHBP and certain TPA members through Cohere for the following codes:
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Blepharoplasty |
|
Breast Reduction |
|
Bronchial Thermoplasty |
|
Cardiac Devices |
|
Cardiac Procedures/Surgeries |
|
Chiropractic Services |
Submit authorizations for PEBTF & CHIP members through Cohere for the following codes:
|
Colorectal Cancer Genetic Testing |
|
Comparative Genomic Hybridization for Evaluation of Developmental Delay |
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Deep Brain Stimulation |
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Dental Services |
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Diagnostic/Cardiac Imaging |
|
Dorsal Column Stimulation |
|
Emerging technology/New Indications for Existing Technology |
|
Epidural Steroid Injections (Outpatient Only) |
|
Epidural & Percutaneous Lysis of Adhesions |
Submit authorizations for Medicare members through Cohere for the following codes:
*This is not a covered service for other lines of business. Percutaneous lysis of epidural adhesions utilizing endoscopic approach is not covered for any line of business. |
Facet Injections |
|
Fetal Surgery |
|
Gastric Electrical Stimulation |
|
Gender Dysphoria and Gender Confirmation Treatment |
|
Genetic Susceptibility Cancer Panels |
|
Genetic Testing for Mitochondrial Disorders |
|
Home Health |
|
Home Services for disabled children (Shift Care) | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Hospice (Outpatient) |
Submit authorizations for PEBTF members through Cohere for the following codes:
*Please submit inpatient hospice requests directly to Geisinger.* |
Hysterectomy | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Iatrogenic Infertility Treatment |
Submit authorizations for FEHBP members through Cohere for the following codes:
*Excluded from coverage for all other lines of business unless specific contract benefits exist. |
Impacted Wisdom Teeth | Submit authorizations for Medicaid & CHIP members through Cohere for the following codes:
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Intercostal Nerve Block |
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Intrathecal Infusion Pump |
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Lung Volume Reduction Surgery |
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Magnetic Esophageal Sphincter Augmentation (LINX) |
|
Mastectomy for Gynecomastia |
Submit authorizations for Medicare, Medicaid, FEHBP & certain TPAs members through Cohere for the following codes:
*This service is excluded from Commercial coverage. |
Mental/Behavioral Health and Substance Abuse Treatment |
For Medicare, Commercial, CHIP and most TPA's please call (888) 839-7972.
*For Medicaid only: refer to member's Behavioral Health HealthChoices Insurance card for contact information. (Not managed by Geisinger Health Plan) ***For PEBTF members, please use 800-924-0105. |
Molecular Testing |
|
Multi-gene Expression Assay for Predicting Recurrence in Colon Cancer |
|
Non-Invasive Home Ventilator |
|
Nutritional Supplements |
|
Obesity Surgery |
|
Orthopedic Surgeries: Hip, Knee and Shoulder Arthroplasty |
|
Pain Infusion Pump |
|
Peripheral Revascularization (Atherectomy, Angioplasty) |
|
Physical, Occupational, or Speech Therapy (Outpatient) |
The following evaluation codes only require authorization when they are out-of-network:
|
Percutaneous Lysis of Epidural Adhesions without endoscopic guidance/approach |
Submit authorizations for Medicare members through Cohere for the following codes:
*This is not a covered service for other lines of business; also note, percutaneous lysis of epidural adhesions utilizing endoscopic approach is not covered for any line of business. |
Proton Beam Radiation |
|
Rhinoplasty/ Septoplasty |
|
Shift Care | Submit authorizations for Medicaid members through Cohere for the following codes:
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SI Joint Injections |
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Spinal Cord Stimulators |
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Spine Surgeries; Spinal Fusion, Decompression, Kyphoplasty and Vertebroplasty |
|
Suprascapular & Sympathetic Nerve Block |
|
Termination of Pregnancy |
Submit authorizations for all lines of business through Cohere for the following codes, except when coverage is excluded:
*Termination of pregnancy is excluded from the benefits for Religious Exempt Entities. |
Transoral Incisionless Fundoplication |
|
Transplant Evaluation Services |
|
Tumor Treatment Fields |
|
Vagal Nerve Stimulation |
|
Varicose Vein Treatments |
|
Ventricular assist devices (VADs) |
|
Vertical Expandable Titanium Rib |
|
Vision Services (Low Vision Aids, Eye Occluder) | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Vision Therapy/Orthoptics | Submit authorizations for Medicaid members through Cohere for the following codes:
|
Whole Exome Sequencing |
|
Please note that issuance of an approval decision for any preauthorization request does not represent a guarantee of payment. Always refer to Geisinger’s Clinical Guidelines and additional resources at www.geisinger.org/health-plan for the most up to date prior authorization requirements, coverage policies, and related plan policies.